THE COHOUSE | Privacy Policy
Privacy Policy
Last updated: April 2026
The Cohouse ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect information about you when you visit thecohouse.com or interact with our services including the Cohouse Academy, Cohouse Atelier and Cohouse Lab.
We will never sell your personal data. We respond to every enquiry personally. This policy is written in plain language because we believe transparency is part of how we operate.
1. Who We Are
The Cohouse is operated by Alona Vaadia and Gaetan de Dietrich.
Website: thecohouse.com
Contact: hello@thecohouse.com
2. What Data We Collect
We collect the following types of personal data:
Contact and enquiry data: Your name, email address and any information you provide when submitting an Atelier enquiry, Academy enrolment or Lab application.
Usage data: Information about how you use our website, including pages visited, time spent on pages and how you arrived at the site. This is collected via Wix Analytics and Google Analytics.
Communication data: Records of any correspondence between you and The Cohouse.
3. How We Use Your Data
We use your data to:
Respond to your Atelier enquiries and Lab applications personally and promptly.
Process Academy enrolments and deliver course materials.
Send relevant updates about The Cohouse programmes, only where you have given us permission to do so.
Understand how our website is being used so we can improve it.
We do not use your data for automated decision-making or profiling.
4. Legal Basis for Processing
We process your data on the following legal bases:
Contractual necessity: to deliver the services you have signed up for.
Legitimate interests: to respond to enquiries and improve our services.
Consent: for marketing communications, where explicitly given.
5. Who We Share Your Data With
We do not sell, rent or trade your personal data to any third party.
We use the following third-party services to operate our website and business. Each has their own privacy policy:
Wix.com: website hosting, analytics and form submissions.
Google Analytics: website usage analytics.
Google Search Console: search performance monitoring.
6. Cookies
Our website uses cookies to improve your experience and help us understand how the site is being used. Cookies are small text files stored on your device.
We use essential cookies (required for the site to function), analytics cookies (Google Analytics and Wix) and preference cookies. You can manage cookie preferences through your browser settings at any time.
Wix displays a cookie consent banner on your first visit. By continuing to use the site you consent to our use of cookies as described above.
7. How Long We Keep Your Data
We retain your data only for as long as necessary to fulfil the purpose for which it was collected.
Enquiry and application data is kept for up to 24 months.
Academy participant data is kept for the duration of the programme and up to 12 months after completion.
You can request deletion of your data at any time by contacting us at hello@thecohouse.com.
8. Your Rights
Under GDPR you have the right to:
Access the personal data we hold about you.
Correct any inaccurate data we hold.
Request deletion of your personal data.
Object to or restrict how we process your data.
Request a portable copy of your data.
Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, contact us at hello@thecohouse.com. We will respond within 30 days.
9. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. Our website is hosted on Wix, which maintains industry-standard security protocols. All data transmitted through our site is encrypted via HTTPS.
10. International Transfers
The Cohouse operates internationally. Some of our third-party service providers may process data outside the European Economic Area. Where this occurs, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically. Continued use of thecohouse.com after any changes constitutes your acceptance of the updated policy.
12. Contact and Complaints
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority. In the EU this is your national Data Protection Authority. In the Netherlands, this is the Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl).
thecohouse.com | hello@thecohouse.com | The Retreat Platform for Knowledge Entrepreneurs
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